1. Introduction
2. Things you must know
3. How to verify that Dial-Up Networking is installed?
4. How to install the Dial-Up Networking software?
5. How to configure Dial-Up Networking?
6. How to turn-off the Call Waiting feature?
7. How to connect to and disconnect from GatorLink services?
8. Why re-install the Windows NT Services Pack 3?
9. Modem Installation Wizard
10. Information and Support

I. Introduction

The Microsoft Windows NT Workstation Operating System has the capability of connecting your computer to the university's computer network by accessing a modem pool provided by NERDC & GatorLink services.  This part of Windows NT is referred to as Dial-Up Networking or Remote Access Server (RAS).  Dial-Up Networking allows individuals to connect to the Internet with programs like web browsers, e-mail, telnet and ftp clients. This handout is designed to assist novice computer users setup this portion of their Windows NT workstation.

Before using this handout, there are a few things that you must be aware of: 

• These instructions are related to the latest release of Windows NT 4.0.  You will need your Windows NT Workstation CD and the Windows NT 4.0 Service Pack 3 (or higher).

 
•  It is strongly recommended that you install the Windows NT Service Pack after installing the Dial-Up Networking software.

 
•  These instructions are intended for stand-alone PCs without direct network connections. If your computer is connected to an existing network, have your network administrator review these instructions before you begin.  There may be security and installation considerations that are not mentioned in this handout.

 
• We recommend using Dial-Up Networking with modems capable of  at least 9,600 bps (or higher) data transmission rates. A modem can have two different transmission speeds, one for Fax transmission speed and one for data (including everything else) transmission speed. Refer to your computer and modem manuals to verify the data transmission rate of your modem.  Connections with slower speed modems are possible but inefficient and time consuming.

 
• Have your modem installed prior to installing Dial-Up Networking.  If your modem is not installed, the Dial-Up Networking installation wizard will prompt you to install the modem.

1. Place the Windows NT Workstation CD into the CD-ROM drive. Your Windows NT CD may automatically start a program when it is first placed into the CD-ROM drive.  Close this program.

 
2. Double-click on My Computer and then click the Dial-Up Networking button.

 
3. If the Dial-Up Networking software is installed, you will see the Dial-Up Networking window or a prompt to create a phonebook entry.  Go to section V.

 
4. If the Dial-Up Networking software is not installed, the following text will appear in a dialog box:
 
Dial-Up Networking connects you to remote networks 
using, for example, your modem or ISDN adapter. Once 
connected, your network applications work as if you 
were directly connected to the remote network. 

Dial-Up Networking provides Windows NT's PPP and SLIP 
protocol support. 

Dial-Up networking is currently uninstalled.  Press 
Install to install and configure. 
 

5. Press the Install button and go to the section titled How to install the Dial-Up Networking software

This section describes how to use the Dial-Up Networking installation wizard to install the necessary Remote Access Server (RAS) software.  The Dial-Up Networking installation wizard will automatically start when you:

1. Double-click on the Dial-Up Networking icon.  If your modem is not installed, the following message will appear:
 
There are no other RAS capable devices to Add.
Do you want RAS setup to invoke the modem
installer to enable you to add a modem?

If you have an external modem, make sure
your modem is turned on. Answer Yes to the
question above to start the Modem
Installation Wizard.  Information about
this wizard can be found in the "Modem
Installation Wizard" section.
 

If the installation wizard detects the modem, the Add RAS Devices dialog window will appear.  This window will list all of the devices on your computer that can be used for Dial-Up Networking. Your modem's name should appear beside the COM port number in the list. 
 
2. Select your modem from the RAS Capable Device list and press the OK button.  The Remote Access Setup window should appear next.  This window is used to setup, modify, or move any of your Remote Access Device configurations (settings). Your modem's name should appear in the list.  Make sure your modem is highlighted.

 
3. Press the Configure button to confirm that the Port Usage setting of modem's (COM) communications port is set to: dial-out only.

 
4. Click on the Network button to open the Network Configuration window. Within this window, select the TCP/IP network protocol. The IPX and NetBEUI protocols should not be checked.

 
5. Press the Continue button.  When the installation is complete, you will be asked to restart the computer.  Remove the Windows NT CD and press the Yes button.  The necessary devices and files should be installed once the computer reboots (restarts).

This section explains how to configure the Dial-Up Networking components to access the University's GatorLink services. Double-click on My Computer and the Dial-Up Networking icon.

If this is your first time using Dial-Up Networking, do as the notice below instructs: The phonebook is empty. Press the OK button to add an entry. Press the OK button to start the New Phonebook Entry Wizard.

If this is not your first time using Dial-Up Networking: the Dial-Up Networking window will appear. Begin by pressing the New button to start the New Phonebook Entry Wizard.

The New Phonebook Entry Wizard is used to create and store settings (configurations) for each remote computer network you access. 

1. Name the new phonebook entry:  GatorLink Dial-up Service or NERDC Dial-up Service and Press the Next button.

2. The Server window should appear. Check the entries:

 
• I am calling the Internet.
• Send my plain text password if that's the only way to connect.
• (Optional) The non-Windows NT server I am calling expects me to type login information after connecting, or to know TCP/IP addresses before dialing.

 
3. Press the Next button to continue.

4. In the Phone Number window, Type into the phone number field: 955-0056

 
5. Uncheck the setting, Use Telephony dialing properties.

 
6. Press the Next button.

 
7. The New Phonebook Entry Wizard will stop here and present you with a Finish button to close the wizard. 

If you chose the Optional setting in the Server window, these additional questions will be asked. 

1. In the Serial Line Protocol window, verify that the Point-to-Point protocol is selected and Press the Next button.

 
2. In the Login Script window, select the None option and press the Next button.

 
3. In the IP Address window, verify that 0.0.0.0 appears in the My IP address field and press the Next button.

 
4. In the DNS Server Addresses window, type: 128.227.128.24 into the DNS server field.  Leave zeros in the WINS Server field and press the Next button. The Dial-Up Networking window should appear.

• GatorLink Dial-Up Services should appear in the Phonebook entry to dial field.


• 955-0056 should appear in the Phone number preview field.


• New Location should appear in the Dialing from field.

For those telephone lines with Call Waiting enabled, it is strongly recommend that you turn off this feature temporarily while your modem is in use.  This will prevent dial-up interruptions. 

Interruptions while you are connected can lead to file corruption and over billing of service charges.  These instructions show how to deactivate Call Waiting temporarily while you are connected to GatorLink services.  Once you disconnect from GatorLink services, your Call Waiting services will be restored. 

Press the Location button in the Dial-Up Networking window to open the Location Settings window. 

In this window:

1. Press the Location list button.  Type GatorLink Dial-Up Services in the New Location field. Click the Add button and then click the OK button to save the setting.  Press the down-arrow beside the Location field and select GatorLink Dial-Up Services.

 
2. Click the Prefix list button. Type: *70, into the New prefix field.  Then click the Add button and then click the OK button to save the setting.  Press the down-arrow beside the Prefix list field and select *70,

 
3. Press the OK button in the Location Settings window.

 
4. The Phone number preview field should now reflect the Call Waiting turn-off code.  For example:  *70, 955-0056

 

The following information brief explains how to connect to GatorLink services. 

1. First begin by double-clicking the My Computer shortcut, then double-click the Dial-Up Networking shortcut.

 
2. In the Dial-Up Networking window, press the down-arrow beside Phonebook entry to dial field and select GatorLink Dial-Up Services.

 
3. Click the Dial button.

 
4. In the Connect to GatorLink Services window, type the following:

 
• Your GatorLink ID in lowercase letters into the Username field. GatorLink users should have a /i, NERDC users should have a /n on the end of the username ONLY when dialing up.
• Your GatorLink password in lowercase letters into the Password field.
• Leave the Domain blank.
• Press the OK button.

The following information brief explains how to disconnect from GatorLink services. 

1. Place the cursor on-top-of the Dial-Up Networking Monitor icon next to the digital clock on the task bar in the lower right hand corner. (It looks like a telephone in a window.)

 
2. Press the right mouse button and select Hang up and then your GatorLink User name.

 
3. Click OK to disconnect.

If you found it necessary to add the Dial-Up Networking software in the "How to install the Dial-Up Networking software" section, we strongly recommend reinstalling the Windows NT Service Pack 3. The Service Pack 3 is designed only to update those files it finds at the time of the update. Because you had to add the Dial-Up Networking software and its related files, it is recommend that you reinstall the service pack to update those files that were missed the first time. 

If you do not have a copy of the service pack, you can download a copy from Microsoft's web site.

The Windows NT Operating System uses the Modem Installation Wizard to integrate modems into its system.  Most manufacturers use this installation wizard to install their modems.  However, some manufacturers use their own installation programs.  We strongly recommend using the modem manufacturer's installation instruction. 

The Modem Installation Wizard can be launched by another wizard like the Dial-Up Networking Installation Wizard or by the Add button found in the Modem Control Panel.  The modem installation wizard has a diagnostic program that can be used to determine (or estimate) which type of modem you have, and will help you determine the appropriate modem drivers and configurations.  This feature can be turned off by selecting the setting, Don't detect my modem; I will select it from a list.  This option is normally checked when you have the drivers that are offered by the manufacturer or you know the modem manufacturer and model number.

The UF Computing Help Desk can give limited assistance to Windows NT users who need help accessing the GatorLink or NERDC Dial-Up services.  Our Help Desk Telephone number is: (352) 392-4357