Table of Contents
- What Do I Need to Know First?
- How Do I Configure the Network and Dial-up Connections?
- How Do I Automate My Connection?
- How Do I Dial in Using the Connection?
- What if these instructions do not work?
- How Do I Find My Windows Installation Files?
I. What do I need to know first?
The Windows 2000 operating system includes a modem
program that can establish network connections to the University of
Florida network. Through this network connection, software programs
like Netscape Navigator, WS_FTP, and various email programs
can communicate with other computers on the Internet. If you want
to install the Windows Network and Dial-up Connections and
configure its components, follow the instructions below listed in this
handout.
Depending on what was included in your original Windows 2000
installation, it will take approximately 15 minutes to complete these
instructions. Before you begin, make sure you have the following:
- A GatorLink account. A GatorLink account will allow you
to use the University of Florida dial-up service. GatorLink accounts
are available to all university faculty, staff, and students. A
GatorLink account can be created in a CIRCA
campus computer lab, on campus at CSE 214 or CSE E520, and on-line
at http://www.gatorlink.ufl.edu.
- A modem capable of at least 9,600 bps data transmission rate.
Slower modems are unable to handle the large amount of data transferred
in network connections in a reasonable amount of time. Refer to
your computer and modem manuals to verify this requirement.
- A web browser, such as Netscape or Internet Explorer,
to make use of the Internet. You will find these programs as
well as others available on the UF Software CD.
- Windows installation files. These files are normally
provided on an installation CD or the computer's hard drive. If
you do not have the installation CD or diskette set, read the section,
"How Do I Find My Windows Installation Files?"
- Take your time and follow the directions in each section. Please,
do not skip any sections. If you are unable
to connect to the university network after following these instructions,
review the "What if it Does Not Work?" section
before calling the UF Computing Help Desk.
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II. How Do I Configure the Network and Dial-up
Connections?
The Network and Dial-up Connection is the primary network component
that will enable your computer to connect to the university network.
This component must be set up correctly. Follow the steps below to install:
- Press the Start button and then the Settings and
Control Panel options.
- In the open Control Panel window, double-click Network
and Dial-up Connections.
- Double-click on Make New Connection. You should then see
the following Network Connection Wizard.
- To use the Network Connection Wizard make your selections
and click the Next button.
- In the Network Selection Type window, Select the first
option, Dial-up to private network.
- In the Phone Number to Dial window, Enter the
telephone number: 955-0056
If you are calling from long distance, the area code is: 352.
- In the Connection Availability window, you can select For
all users or Only for myself. Either selection will
work.
- In the final window, Enter a WORD (to name the connection icon).
For example: Gatorlink Dialup Service
or NERDC Dialup service.
Check the option, Add shortcut to my desktop and then the
Finish button.
Once the Network Connection wizard is complete, your connection icon
(Gatorlink Dialup Service or NERDC
Dialup service) will be displayed. 
- Enter your username in lower case letters into the Username
field. If you have a NERDC Dialup account, add /n
to your username. If you have a Gatorlink account, add
/i to your username. For example,
if the username is johndoe then
you will enter: johndoe/n or
johndoe/i.
- Enter your password in lower case letters into the Password
field.
- Select the Properties button.
- In the General window, if your telephone has the Call
Waiting feature, this feature must be turned off. To turn off
this feature, include the following characters in the number field:
*70,
Your telephone number should appear as *70,
955-0056
- In the Networking tab, click the Internet Protocol
(TCP/IP) option. In the Internet Protocol (TCP/IP) Properties
window: select Obtain an IP Address Automatically. Then select
the Advanced button.
- In the General tab, select Use default Gateway on remote
network and Use IP Header Compression.
- In the DNS tab, press the Add button under DNS
suffixes and enter ufl.edu.
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III. How Do I Automate
My Connection?
You can set your computer to automatically display the GatorLink
Dialup Services or NERDC Dialup Services connection window,
whenever a program such as Netscape Communicator, Internet
Explorer or any other Internet program attempts to access the campus
computer network. To automate this function, follow these steps listed
below: 
- From your Windows Desktop, press the Start
button and then select the options, Settings and Control
Panel. This will open the Control Panel window. In the
Control Panel window, open the Internet (Options)
control panel.
- In the Internet Control Panel, press the Connection
tab.
- In this box, select the option, Always dial my default connection
- Highlight your Gatorlink or NERDC icon and and
press the Set Default button.
- Press the OK button in the Internet Properties window.
At this point, all of the software necessary to make a connection
to the university network is installed.
PLEASE RESTART YOUR COMPUTER. |
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IV. How Do I Dial in
Using the Connection?
Every time you want to dial in and establish a network connection,
follow these steps: (If your password is expired, read the section,
How to change your password before continuing.)
- There are two ways to open the Gatorlink Dialup Service
or NERDC Dialup Service connection window.
If you followed the instructions in the section, How
to automate your connection shortcut, just start an Internet
program like Netscape Communicator and the Connect To
window should appear. Otherwise, double-click the My Computer
icon (located on the Desktop), click on the Networking and Dial-up
Connection link on the left hand side of the screen, and then
click the new Connection (i.e. Gatorlink ID service or NERDC
Dialup service.
- Enter your username in lowercase letters into the Username
field.
If you have a NERDC Dialup account, add /n
to
your username. If you have a Gatorlink account, add /i
to your username. For example, if the username is johndoe
then you will enter: johndoe/n
or johndoe/i.
- Enter your password in lowercase letters into the Password
field and Press the Connect button.
You will see a notification screen that will report your progress
in connecting to the campus network. Your computer is connect to
the Internet, when a box counting off the seconds appears with a
Disconnect button or a connection icon appears in the system
tray next to the Time and Date field. The icon appears in the tray
as two computers connected by a line.
- At this point, you can use any of the Internet programs installed
on your computer such as Netscape Navigator, WS_FTP Limited
and telnet.
- When you are ready to disconnect from the campus network, Close
all Internet programs properly and click the Disconnect
button.
If you have an icon in the system tray, click the right-mouse button
on the icon that looks like two computers connected by a line
and select the option, Disconnect.
ALWAYS close all Internet programs properly
before disconnecting.
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V. What if these instructions do not work?
Before calling the UF Computing Help Desk for assistance, first check
to see if you have encountered one of the following error messages:
- The computer you're dialing into cannot establish a Dial-Up
Networking connection. Check your password and then try again.
This error can be caused by one of the following mistakes:
- You could be using the wrong username.
- If you have a Gatorlink ID, you may have forgotten to add the
/i to the end of your user name.
- If you have a Gatorlink ID, your services may be blocked by
Finance and Accounting because of a billing problem.
- Your password could be wrong. Remember that passwords
expire. If your password has expired, follow the directions
in the section, How to change your password .
- Your NERDC account could be out of money.
- You could be using uppercase letters -- lowercase letters are
required.
- Dial-Up Networking could not negotiate a compatible set of
Network protocols you specified in the Server type settings. Check
your network configuration in the Control Panel then try the connection
again.
This error is caused by a missing component or by a setting that is
not checked. Go back over the following sections very carefully and
then reboot (restart) your computer.
If the message above repeats after rebooting, follow these directions:
- Do not attempt this solution without the Windows 2000
System CD or the Windows Installation Files on your hard
drive.
- Press the Start button.
- Select Settings.
- Select Control Panel.
- Double-click the Network icon.
- Select Dial-Up Adapter and press the Remove
button.
- Select TCP/IP and press the Remove button.
- Press the OK button and restart the computer.
It is possible that your computer will display several error
messages as it reboots. Do not be alarmed by these messages.
These error messages should disappear after completing steps
"i" and "j".
- Once the computer restarts, repeat the instructions in the
section, How Do I Install the Dial-Up Adapter and
TCP/IP Components? You may see more components added
to your Network components list, leave these components alone.
- Make sure to restart your computer after these changes.
- The black screen will not go away.
Read the last paragraph in the section, How Do I Change
My Password? and follow the directions.
If your computer is still unable to connect to the university dial-up
service, please call our Help Desk at 392-HELP (4357). Inform the
consultant of the original problem, and error message.
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VI. How Do I Find My Windows Installation
Files?
If you don't have a Windows Installation CD or diskette
set, then check to see if the Windows Installation files are
on your computer's hard drive. To search the hard drive for these files,
follow these instructions:
From your Windows Desktop, press the Start button
and then select the options, Search, then Files and Folders.
This will open a Search: All Files window.
In the Search window, enter into the Named field,
*.cab and press the Search
Now button. If your Window Installation files are on your hard
drive, they will appear in a list of files in the window below.
Look for files that are named, win2000_xx.cab where xx
is a number such as 02, 03, 04,.... You should see approximately
23 files named in this manner.
If you see these files, write down the name of the folder they
are stored in and press the Close button in the top-right
corner of the Search window.
If you don't see these files, then your Windows Installation
files are not on your computer's hard drive. We strongly recommend
finding your Windows Installation CD or diskette set from
your manufacturer.
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