Table of Contents
- What Do I Need to Know First?
- How do I install the Dial-Up Networking components?
- How Do I Install TCP/IP Components?
- How Do I Create a Connection?
- How Do I Deactivate Call Waiting?
- How Do I Automate My Connection?
- How Do I Dial in Using the Connection?
- How Do I Change My Password?
- What if these instructions do not work?
- How Do I Find My Windows Installation Files?
I. What do I need to know first?
The Windows ME operating system includes a modem program
(Dial-up Networking) that can establish network connections to
the university's network. Through this network connection, software
programs like Netscape Navigator, WS_FTP, and various
email programs can communicate with other computers on the Internet.
If you want to install the Windows Dial-up Networking suite and
configure its components, follow the instructions listed in this handout.
Depending on what was included in your original Windows Me
installation, it will take approximately 20 to 30 minutes to complete
these instructions. Before you begin, make sure you have the following:
- A GatorLink account. A GatorLink account will allow you
to use the university's dial-up service. GatorLink accounts are
available to all university faculty, staff, and students. A GatorLink
account can be created in a CIRCA
campus computer lab, on campus at CSE 214 or CSE E520, and on-line
at http://www.GatorLink.ufl.edu.
- A modem capable of at least 9,600 bps data transmission rate.
Slower modems are unable to handle the large amount of data transferred
in network connections in a reasonable amount of time. Refer to
your computer and modem manuals to verify this requirement.
- A web browser, such as Netscape or Internet Explorer,
to make use of the Internet. You will find these programs as
well as others available on the UF Software CD.
- Windows installation files. These files are normally
provided on an installation CD, installation diskette set, or the
computer's hard drive. If you do not have the installation CD or
diskette set, read the section, "How Do I Find My
Windows Installation Files?"
- Take your time and follow the directions in each section. Please,
do not skip any sections. If you are unable
to connect to the university network after following these instructions,
review the "What if it Does Not Work?" section
before calling the UF Computing Help Desk.
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II. How do I install the Dial-Up Networking
components?
The first component that you must verify is installed is the
Windows Dial-Up Networking component. If
Dial-Up Networking is not installed, then you must install it.
Follow the steps below to install dial-up networking connections;
- Press the Start button. Click on Settings and then
Control Panel. In the Control Panel window, double-click
the Add/Remove Programs icon.
- In the Add/Remove Programs Properties window, select the
Windows Setup tab and then double-click the Communications
component.
- In the Communications window, is Dial-up Networking
checked?
III. How Do I Install the TCP/IP Components?
The TCP/IP protocol is the one of the two primary
network components that will enable your computer to connect to the
university network. Your Dial-up Adapter should automatically
be installed when you install Dial-up Networking. The TCP/IP
component must be set up correctly. In order to set up these components,
follow the steps listed below:
- Does the TCP/IP component appear in
the component's list?
If YES, Go to step number TWO (2).
If NO, install the TCP/IP component following theses
steps:
- Press the Add button and double-click the component
type, Protocol.
- Scroll down the Manufacturer's list and select the entry,
Microsoft.
- Double-click the entry, TCP/IP from the Network Protocol
list. You will return to the Network window and the entry,
TCP/IP should appear in the component's list.
- Double-click the entry, TCP/IP in
the component's list.
- Select the DNS Configuration tab and select the Disable
DNS option.
- Press the OK button to return to the Network
window.
- Press the OK button in the Network dialog box.
If Windows ME asks you to restart your computer, press
the Yes button.
- When your computer restarts you may be asked to provide a login
name and password for your computer. We recommend that you enter
any name you want but make sure that the password fields are empty
(blank). If you respond in this manner, then you will not see
this logon screen again.
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IV. How Do I Create a Connection?
After the primary network components are installed and configured,
you must create a connection that will connect you to GatorLink
services, to which you can double-click each time you'd like to get
online. To create the connection, follow these steps listed below:
- If the Control Panel is not open, Click on Start, then
click on Settings, and then click on Control Panel.
- Double-click the Dial-Up Networking folder (or the Blue
Dial-up Networking link). The Make
New Connection wizard will automatically launch. If it does not,
then double-click on the Make New Connection icon.
- Enter a WORD (to name the connection icon). For example: GatorLink
Dialup Service or NERDC Dialup
service. Press the Next> button.
- Enter the telephone number: 955-0056
If you are calling from long distance, the area code is: 352.
Press the Next> button.
- Press the Finish button. A Connection for either
the GatorLink Dial-up Service or NERDC Dial-up Service
should now appear inside the Dial-Up Networking folder.
- With the RIGHT MOUSE button, click on the GatorLink
Dial-up Service or NERDC Dial-up
Service connection and select the option, Properties.
- Select the Networking tab and perform the following:
- Verify that the Type of Dial-Up server is set to
PPP: Windows 2000/NT, Windows Me
- Check the option, Enable software compression, all the others
should be unchecked.
- Check the option, TCP/IP. Uncheck all other options.
- Press the TCP/IP Settings button and perform the following:
- Select the option Server assigned IP address.
- Select the option Specify name server addresses.
- Enter 128.227.128.24 into
the Primary DNS field.
- Enter 128.227.148.253 into
the Secondary DNS field.
- Leave zeros in the Primary and Secondary WINS
fields.
- Check the option, Use IP header compression.
- Check the option, Use default gateway on remote network.
- Press the OK button in the TCP/IP Settings box.
- Press the OK button in the Connection Properties
dialog box. (This may not be present depending on your version of
Windows.)
- Press the OK button in the Connection dialog box.
- In the Control Panel, Click on Network and check
to make sure the Dial-up Adapter has been installed.
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V. How Do I Deactivate
Call Waiting?
If your telephone has the Call Waiting feature, Windows
ME Dial-Up adapter requires that this feature be turned off. To
turn off this feature ONLY while
you are using the Dial-Up adapter, follow these steps:
- Double-click the My Computer icon (Located on the Desktop)
and the Dial-Up Networking folder (If not open).
- Double-click the GatorLink Dial-up Services or NERDC
Dial-up Services connection icon.
- Press the Dial Properties button.
- Check the box beside the option, This location has call waiting.
To disable it dial: (or To disable Call Waiting, dial)
and enter the dialing code, *70, into the dial field.
- Press the OK button in the Dialing Properties window and
press the Cancel button in the Connect To window.
Close the Dial-Up Networking window and the Control Panel
window.
- To make a connection shortcut for your desktop. In the Dial-up
Networking window, with the Right Mouse button, click
on your GatorLink or NERDC Connection. Select Create Shortcut.
Then click yes to put the connection shortcut on your desktop.
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VI. How Do I Automate
My Connection?
You can set your computer to automatically display the GatorLink
Dial-up Services or NERDC Dial-up Services connection window,
whenever a program such as Netscape Communicator, Internet
Explorer or any other Internet program attempts to access the campus
computer network. To automate this function, follow these steps:
- From your Windows Desktop, press the Start
button and then select the options, Settings and Control
Panel. This will open the Control Panel window. In the
Control Panel window, open the Internet (Options)
control panel.
- Depending on which version of Windows you own, the Internet
Control Panel will display three different options.
- In the first option, the AutoDial dialog-box will be
present.
- Check the option, Use AutoDial.
- Select the option, GatorLink Dial-up Services or NERDC
Dial-up Services from the Dial-Up Networking connection
list.
- Press the OK button to save your settings.
- In the second option, the Connection option will be
present.
- Press the Connection tab.
- In this box, select the option, Connect to the Internet
using a modem and press the Settings button.
- In the Dial-Up Setting dialog-box, select the option,
GatorLink Dial-up Services or NERDC Dial-up Services
from the Dial-Up Networking connection list. All other
settings in this window are optional.
- Press the OK button to close the Dial-Up Setting
dialog-box and press the OK button in the Internet
Properties dialog-box to save your settings.
- In the third option, the Connection option will be present.
- Press the Connection tab.
- In this box, select the option, Always dial my default
connection
- Highlight your GatorLink or NERDC icon and
and press the Set Default button.
- Press the OK button in the Internet Properties
window.
At this point, all of the software necessary to make a connection
to the university network is installed.
PLEASE RESTART YOUR COMPUTER.
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VII. How Do I Dial in
Using the Connection?
Every time you want to dial in and establish a network connection,
follow these steps: (If your password is expired, read the section,
How to change your password before continuing.)
- There are two ways to open the GatorLink Dial-up Service or
NERDC Dial-up Service connection window.
If you followed the instructions in the section, How to automate
your connection, you just need to start an Internet program like
Netscape Communicator and the Connect To window should
appear. Otherwise, go to the Control Panel, then Dial-Up
Networking folder (located inside the Control Panel), and then
the new Connection (i.e. GatorLink Dial-up service or NERDC
Dial-up service.)
- Enter your username into the Username field.
If you have a NERDC Dial-up account, add /n
to your username. If you have a GatorLink account, add /i
to your username. For example, if the username is johndoe
then you will enter: johndoe/n
or johndoe/i.
- Enter your password in lowercase letters into the Password
field and Press the Connect button.
You will see a notification screen that will report your progress
in connecting to the campus network. Your computer will be connected
when a box counting off the seconds appears with a Disconnect
button or a connection icon appears in the system tray next
to the Time and Date field. It will appear as
two computers connected by a line.
- At this point, you can use any of the Internet programs installed
on your computer such as Netscape Navigator, WS_FTP Limited
and telnet.
- When you are ready to disconnect from the campus network, close
all Internet programs properly and Press the Disconnect
button.
If you have an icon in the system tray, click the right mouse button
on the icon that looks like two computers connected by a line
and select the option, Disconnect. ALWAYS
close all Internet programs properly before disconnecting.
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VIII. How Do I Change
My Password?
If you receive a login failure notice your password may have expired.
To check your GatorLink account and change your password (if necessary),
follow the steps listed below:
- Go to the Control Panel, then click on the Dial-Up Networking
folder (located inside the Control Panel) and then click on the
new Connection shortcut (i.e. GatorLink Dial-up service or
NERDC Dial-up service.)
- Enter the word guest
into the Username field (do not put a /i or /n) and enter
the word guest into the Password
field.
- Press the Connect button. This will allow you to
connect to the GatorLink Dial-up Service with restrictive access
only to GatorLink web pages.
- Once connected, open your web browser and go to the web page location:
http://my.ufl.edu
- If your password has expired, you can still change your it using
the expired password. Once your password is changed, close
your browser and disconnect from the service. Then reconnect
using your new password.
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IX. What if these instructions do not work?
Before calling the UF Computing Help Desk for assistance, check to
see if you have encountered one of the following error messages:
- The computer you're dialing into cannot establish a Dial-Up
Networking connection. Check your password and then try again.
This error can be caused by one of the following mistakes:
- You could be using the wrong username.
- If you have a GatorLink ID, you may have forgotten to add
the /i to the end of your username.
- If you have a GatorLink ID, your services may be blocked
by Finance and Accounting because of a billing problem.
- Your password could be wrong. Remember that passwords
expire. If your password has expired, follow the directions
in the section, How to change your password .
- Your NERDC account could be out of money.
- You could be using uppercase letters -- lowercase letters
are required.
- Dial-Up Networking could not negotiate a compatible set of
Network protocols you specified in the Server type settings. Check
your network configuration in the Control Panel then try the connection
again.
This error is caused by a missing component or by a setting
that is not checked. Go back over the following sections very
carefully and then reboot (restart) your computer.
If the message above repeats after rebooting, follow these
directions:
- Do not attempt this solution without the Windows
System CD.
- Press the Start button.
- Select Settings.
- Select Control Panel.
- Double-click the Network icon.
- Select Dial-Up Adapter and press the Remove
button.
- The TCP/IP should automatically be removed when
the Dial-up Adapter is removed. If not, select TCP/IP
and press the Remove button.
- Press the OK button and restart the computer.
It is possible that your computer will display several error
messages as it reboots. Do not be alarmed by these messages.
These error messages should disappear after completing steps
"i" and "j".
- Make sure to restart your computer after these changes.
- The black screen will not go away.
Read the last paragraph in the section, How Do I
Change My Password? and follow the directions. If your computer
is still unable to connect to the university dial-up service,
please call our Help Desk. Inform the consultant of the original
problem, and error message.
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X. How Do I Find My Windows Installation
Files?
If you don't have a Windows Installation CD or diskette
set, then check to see if the Windows Installation files are
on your computer's hard drive. To search the hard drive for these files,
follow these steps:
From your Windows Desktop, press the Start button
and then select the options, Find, then Files and Folders.
This will open a Find: All Files window.
In the Find window, enter into the Named field,
*.cab, and press the Find
Now button. If your Windows Installation files are on
your hard drive, they will appear in a list of files in the window
below.
Look for files that are named, winME_xx.cab where xx
is a number such as 02, 03, 04,.... You should see approximately
55 files named in this manner.
If you see these files, write down the name of the folder they
are stored in and press the Close button in the top-right
corner of the Find Window.
If you don't see these files, then your Windows Installation
files are not on your computer's hard drive. We strongly recommend
finding your Windows Installation CD or diskette set from
your manufacturer.
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