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Setting Up Your Computer to Connect to GatorLink or NERDC Services
(Using Windows 95/98 Dial-up Networking Software)
Last updated August 10, 2005 

Table of Contents

  1. What Do I Need to Know First?
  2. How do I install the Dial-Up Networking components?
  3. How Do I Install the Dial-Up Adapter and TCP/IP Components?
  4. How Do I Create a Dial-up Connection?
  5. How Do I Deactivate Call Waiting?
  6. How Do I Automate My Connection?
  7. How Do I Dial in Using the Connection?
  8. How Do I Change My Password?
  9. What if these instructions do not work?
  10. How Do I Find My Windows Installation Files?

I. What do I need to know first?

The Windows 95 and Windows 98 operating systems include a modem program (Dial-up Networking) that can establish network connections to the university's network.  Through this network connection, software programs like Netscape Navigator, WS_FTP,and various email programs can communicate with other computers on the Internet.  If you want to install the Windows Dial-up Networking suite and configure its components, follow the instructions in this handout. 

Depending on what was included in your original Windows 95/98 installation, it will take approximately 20 to 30 minutes to complete these instructions. Before you begin, make sure you have the following:

  • A GatorLink account. A GatorLink account will allow you to use the university's dial-up service. GatorLink accounts are available to all university faculty, staff, and students. A GatorLink account can be created in a CIRCA campus computer lab, on campus at CSE 214 or CSE E520, and on-line at http://www.GatorLink.ufl.edu.

    •  
  • A modem capable of at least 9,600 bps data transmission rate. Slower modems are unable to handle the large amount of data transferred in network connections in a reasonable amount of time. Refer to your computer and modem manuals to verify this requirement.

    •  
  • A web browser, such as Netscape or Internet Explorer, to make use of the Internet. You will find these programs as well as others available on the UF Software CD.

    •  
  • Windows installation files. These files are normally provided on an installation CD, installation diskette set, or the computer's hard drive. If you do not have the installation CD or diskette set, read the section, "How Do I Find My Windows Installation Files?"

    •  
  • Take your time and follow the directions in each section. Please, do not skip any sections. If you are unable to connect to the university network after following these instructions, review the "What if it Does Not Work?" section before calling the UF Computing Help Desk.
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II. How do I install the Dial-Up Networking components?

First, you must verify installation of the Windows Dial-Up Networking component. If Dial-Up Networking is not installed, then you must install it. Follow the steps below to install:
    1. Press the Start button. Click on Settings and then Control Panel. In the Control Panel window, double-click the Add/Remove Programs icon.

      2.  
    2. In the Add/Remove Programs Properties window, select the Windows Setup tab and then double-click the Communications component.

      3.  
       
    1. In the Communications window, is Dial-up Networking checked?
      If YES, Click the Cancel button in the Communications window and the Cancel button in the Add/Remove Programs Properties window.

      If NO, put a check beside Dial-up Networking. Press the OK button in the Communications window and press the OK button in the Add/Remove Programs Properties window.
       

      • If you are prompted to insert the Windows installation CD, place the CD inside the CD drive and follow the directions in the dialog box.
      • At this point or later in another step, you may be asked to provide a Computer name and Workgroup name for your computer. The names can be up to 15 characters long. These names can be any name you want, however, we recommend for the workgroup name, GatorLink services.
      • If Windows asks you to restart your computer, press the Yes button.


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III. How Do I Install the Dial-Up Adapter and TCP/IP Components?

The Dial-Up Adapter and TCP/IP protocol are the two primary network components that will enable your computer to connect to the university network. These components must be set up correctly. in order to set up these components please follow the steps below:
  1. In the open Control Panel window, double-click the Network icon.

    2. Does Dial-Up Adapter appear in the network component's list?

    If YES, Go to step TWO (2).

    If NO, install the Dial-up Adapter following theses steps:
     

    1. Press the Add button and then double-click the component type, Adapter.
    2. Scroll down the Manufacturer's list and select Microsoft.
    3. Double-click the entry, Dial-Up Adapter from the Network Adapters list.
    4. You will return to the Network window and the entry, Dial-Up adapter should appear in the component's list.
    1. Does the TCP/IP component appear in the network component's list?

      2. If YES, Go to step number THREE (3).

      If No, install the TCP/IP component following theses steps:
       

      1. Press the Add button and double-click the component type, Protocol.
      2. Scroll down the Manufacturer's list and select the entry, Microsoft.
      3. Double-click the entry, TCP/IP from the Network Protocol list. You will return to the Network window and the entry, TCP/IP should appear in the component's list.

     
    1. Double-click the entry, Dial-Up Adapter in the component's list.
      1. Select the Driver Type tab and select Enhanced mode (32 bit & 16 bit) NDIS driver (if not checked).
      2. Select the Bindings tab and check the box beside TCP/IP.
      3. Press the OK button to return to the Network window.

        4.  
    2. Double-click the entry, TCP/IP in the component's list.
      1. Select the WINS Configuration tab and select the Disable WINS Resolution option.
      2. Select the DNS Configuration tab and select the Disable DNS option.
      3. Press the OK button to return to the Network window.
      4. Press the OK button in the Network dialog box.  If Windows asks you to restart your computer, press the Yes button.

        5.  
    3. When your computer restarts you may be asked to provide a login name and password for your computer. We recommend that you enter any name you want but make sure that the password fields are empty (blank). If you respond in this manner, then you will not see this logon screen again.
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IV. How Do I Create a Dial-up Connection?

After the primary network components are installed and configured, you must create a connection icon that will connect you to GatorLink services. This icon will enable you to click on it each time you'd like to connect to the Internet.  To create the connection, follow these steps listed below:

  1. Close the Control Panel window (if still open).

    2.  
  2. Double-click the My Computer icon (located on the Desktop) and the Dial-Up Networking folder. The Make New Connection wizard will automatically launch. If it does not, then double-click on the Make New Connection icon.

    3.  
  3. Enter a WORD (to name the connection icon). For example: GatorLink Dial up Service or NERDC Dial up service. Press the Next> button.

    4.  
  4. Enter the telephone number: 955-0056.  If you are calling from long distance, the area code is: 352. Press the Next> button.

    5.  
  5. Press the Finish button. A Connection for either the GatorLink Dial-up Service or NERDC Dial-up Service should now appear inside the Dial-Up Networking folder.

    6.  
  6. With the RIGHT MOUSE button, click on the GatorLink Dial-up Service or NERDC Dial-up Service connection and select the option, Properties.
  1. Select the Server Types tab and perform the following:

    2.  
    • Verify that the Type of Dial-Up server is set to

      • PPP: Windows 95, Windows NT 3.5, Internet or
      PPP: Windows 98, Windows NT 4.0, Internet
    • Check the option, Enable software compression.
    • Check the option, TCP/IP. Uncheck all other options.

     
  2. Press the TCP/IP Settings button and perform the following:

    3.  
    • Select the option Server assigned IP address.
    • Select the option Specify name server addresses.
    • Enter 128.227.128.24 into the Primary DNS field.
    • Enter 128.227.148.253 into the Secondary DNS field.
    • Leave zeros in the Primary and Secondary WINS fields.
    • Check the option, Use IP header compression.
    • Check the option, Use default gateway on remote network.
  1. Press the OK button in the TCP/IP Settings box.

    2.  
  2. Press the OK button in the Server Types dialog box. (May not be present depending on your version of Windows.)

    3.  
  3. Press the OK button in the Connection dialog box.

    4.  
  4. To make a connection shortcut for your desktop. In the Dial-up Networking Window, with the right mouse button, click on your GatorLink or NERDC Connection. Select Create Shortcut. Then click yes to put the connection shortcut on your desktop.
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V. How Do I Deactivate Call Waiting?

If your phone has the Call Waiting feature, Windows 95 Dial-Up adapter requires that this feature be turned off. To turn off this feature ONLY while you are using the Dial-Up adapter, follow these instructions:
  1. Double-click the My Computer icon (on the Desktop) and the Dial-Up Networking folder.

    2.  
  2. Double-click the GatorLink Dial-up Services or NERDC Dial-up Services connection icon.

    3.  
  3. Press the Dial Properties button.

    4.  
  4. Check the box beside the option, This location has call waiting. To disable it dial: (or To disable Call Waiting, dial) and enter the dialing code, *70, into the dial field.

    5.  
  5. Press the OK button in the Dial Properties window and press the Cancel button in the Connect To window. Close the Dial-Up Networking window and the My Computer window.
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VI. How Do I Automate My Connection?

You can set your computer to automatically display the GatorLink Dial-up Services or NERDC Dial-up Services connection window, whenever a program such as Netscape Communicator, Internet Explorer or any other Internet program attempts to access the campus computer network. To automate this function, follow these steps below: 
  1. From your Windows Desktop, press the Start button and then select the options, Settings and Control Panel. This will open the Control Panel window. In the Control Panel window, open the Internet (Options) control panel.
     
  2. Depending on which version of Windows you own, the Internet Control Panel will display three different options.
     
    1. In the first option, the AutoDial dialog box will be present.
      1. Check the option, Use AutoDial.
      2. Select the option, GatorLink Dial-up Services or NERDC Dial-up Services from the Dial-Up Networking connection list.
      3. Press the OK button to save your settings.

        4.  
    2. In the second option, the Connection option will be present.
      1. Press the Connection tab.
      2. In this box, select the option, Connect to the Internet using a modem and press the Settings button.
      3. In the Dial-Up Setting dialog-box, select the option, GatorLink Dial-up Services or NERDC Dial-up Services from the Dial-Up Networking connection list. All other settings in this window are optional.
      4. Press the OK button to close the Dial-Up Setting dialog-box and press the OK button in the Internet Properties dialog-box to save your settings.
         
    3. In the third option, the Connection option will be present.
      1. Press the Connection tab.
      2. In this box, select the option, Always dial my default connection
      3. Highlight your GatorLink or NERDC icon and and press the Set Default button.
      4. Press the OK button in the Internet Properties window.
At this point, all of the software necessary to make a connection to the university network is installed.
PLEASE RESTART YOUR COMPUTER.
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VII. How Do I Dial in Using the Connection?

Every time you want to dial in and establish a network connection, follow these steps: (If your password is expired, read the section, How to change your password before continuing.) 
  1. There are two ways to open the GatorLink Dial-up Service or NERDC Dial-up Service connection window.
     

    2. If you followed the instructions in the section, How to automate your connection, just start an Internet program like Netscape Communicator and the Connect To window should appear. Otherwise, double-click the My Computer icon (on the Desktop), the Dial-Up Networking folder (inside) and the new Connection (i.e. GatorLink ID service or NERDC Dial-up service.)
     
  2. Enter your username in lower case letters into the Username field.
     

    3. If you have a NERDC Dial up account, add /n to your username. If you have a GatorLink account, add /i to your username. For example, if the username is johndoe then you will enter: johndoe/n or johndoe/i.
     
  3. Enter your password in lower case letters into the Password field and Press the Connect button.
     

    4. You will see a notification screen that will report your progress in connecting to the campus network. Your computer will be connected when a box counting off the seconds appears with a Disconnect button or a connection icon appears in the system tray next to the Time and Date field. It will appear as two computers connected by a line.
     
  4. At this point, you can use any of the Internet programs installed on your computer such as Netscape Navigator, WS_FTP Limited and telnet.

    5.  
  5. When you are ready to disconnect from the campus network, Close all Internet programs properly and Press the Disconnect button.
     

    6. If you have an icon in the system tray, click the Right-Mouse button on the icon that looks like two computers connected by a line and select the option, Disconnect. ALWAYS close all Internet programs properly before disconnecting.
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VIII. How Do I Change My Password?

If you receive a login failure notice, your password may have expired.  To check your GatorLink account and change your password (if necessary), follow the steps listed below:
      Double-click the My Computer icon, located on the Desktop, then click the Dial-Up Networking folder (located inside My Computer), then click the new Connection shortcut (i.e. GatorLink ID service or NERDC Dial-up service.)

      Enter the word guest into the Username field (do not put a /i or /n) and enter the word guest into the Password field.

      Press the Connect button.  This will allow you to connect to the GatorLink Dial-up Service with restrictive access only to GatorLink web pages.

      Once connected, open your web browser and got to the web page location: http://my.ufl.edu

      If your password has expired, you can change your password using your expired password.

      Once your password is changed, close your browser and disconnect from the service.  Then reconnect using your new password.


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IX. What if these instructions do not work?

    Before calling the UF Computing Help Desk for assistance, check to see if you have encountered one of the following error messages:
    1. The computer you're dialing into cannot establish a Dial-Up Networking connection. Check your password and then try again.
      This error can be caused by one of the following mistakes:
       
      • You could be using the wrong username.
      • If you have a GatorLink ID, you may have forgotten to add the /i to the end of your username.
      • If you have a GatorLink ID, your services may be blocked by Finance and Accounting because of a billing problem.
      • Your password could be wrong.  Remember that passwords expire every 6 months.  If your password has expired, follow the directions in the section, How to change your password .
      • Your NERDC account could be out of money.
      • You could be using uppercase letters -- lowercase letters are required.
    1. Dial-Up Networking could not negotiate a compatible set of Network protocols you specified in the Server type settings. Check your network configuration in the Control Panel then try the connection again.
      This error is caused by a missing component or by a setting that is not checked. Go back over the following sections very carefully and then reboot (restart) your computer.
      If the message above repeats after rebooting, follow these directions:
        1. Do not attempt this solution without the Windows 95/98 System CD or the Windows Installation Files on your hard drive.
        2. Press the Start button.
        3. Select Settings.
        4. Select Control Panel.
        5. Double-click the Network icon.
        6. Select Dial-Up Adapter and press the Remove button.
        7. Select TCP/IP and press the Remove button.
        8. Press the OK button and restart the computer.  It is possible that your computer will display several error messages as it reboots.  Do not be alarmed by these messages. These error messages should disappear after completing steps "i" and "j".
        9. Once the computer restarts, repeat the instructions in the section, How Do I Install the Dial-Up Adapter and TCP/IP Components?  You may see more components added to your Network components list, leave these components alone.
        10. Make sure to restart your computer after these changes.
    1. The black screen will not go away.
      Read the last paragraph in the section, How Do I Change My Password? and follow the directions.
    If your computer is still unable to connect to the university dial-up service, please call our Help Desk at 392-HELP(4357.) Inform the consultant of the original problem, and error message.
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X. How Do I Find My Windows Installation Files?

If you don't have a Windows Installation CD or diskette set, then check to see if the Windows Installation files are on your computer's hard drive. To search the hard drive for these files, follow these instructions:
    From your Windows Desktop, press the Start button and then select the options, Find, then Files and Folders. This will open a Find: All Files window.

    In the Find window, enter into the Named field, *.cab, and press the Find Now button. If your Window Installation files are on your hard drive, they will appear in a list of files in the window below.

    Look for files that are named, win95_xx.cab or win98_xx.cab where xx is a number such as 02, 03, 04,.... You should see approximately 23 files named in this manner.

    If you see these files, write down the name of the folder they are stored in and press the Close button in the top-right corner of the Find Window.

    If you don't see these files, then your Windows Installation files are not on your computer's hard drive. We strongly recommend finding your Windows Installation CD or diskette set from your manufacturer.

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Last Updated: 08-10-2005. For questions or comments, contact SODA Shoppe
Phone: (352) 392-SOFT  Email:software@ufl.edu